Citizen Commendations and Complaints

If you have a complaint about a specific employee or incident, please call the Precinct 4 Constable's Office at 281-341-4536 and ask to speak to a supervisor about the matter. You can also complete the Complaint Form online.

If a deputy or employee of the Precinct 4 Constable's Office provides a service that you feel they should be commended for, please complete the Commendation Form, and share your feelings on what the deputy or employee has done that deserves commendation. The Constable will see that it gets to the employee and that a copy is placed in the employee's personnel file. This type of recognition boosts their morale and encourages them and all other deputies/employees of the agency to be more positive about themselves and the service they provide.

Procedures for Filing a Formal/Informal Complaint

The Fort Bend County Precinct 4 Constable’s Office is committed to maintaining the highest standards of professionalism, accountability, and transparency.  Defined procedures have been established regarding the filing and investigating of complaints concerning Precinct 4 Constable personnel from members of the community.

Filing a Complaint Against a Fort Bend County Constable, Precinct 4 Employee:

The first step in the complaint process is to contact the Precinct 4 Constable’s Office at the number above or by visiting the office at the address listed on the Commendation/Complaint Form and asking to speak to a supervisor regarding your concern(s).  Oftentimes, supervisor intervention can rectify issues that may arise between personnel and the public.  There are 2 ways in which a formal complaint can be filed:

• After the initial discussion, the supervisor makes the determination that the complaint is egregious and needs to be elevated to a formal complaint.
• A request for such has been made by the complainant.

Formal Complaint Process:

Stage One: Sworn Statement

• The complainant and witness will be required to submit a sworn statement.  All parties providing statements must have an official valid government photo ID (driver’s license, identification card, military identification, passport).
• Statements will be notarized and are considered official testimony, subject to Texas perjury statutes.
• According to the Texas Government Code 614.022, the complaint must be in writing and signed by the complainant.

Stage Two: Administrative Investigation

• Once a sworn statement is received, an administrative investigation will be initiated.
• Both a certified letter and email will be sent to the complainant providing the name and contact information of the supervisor assigned to the investigation.
• According to the Texas Government Code 614.023, the accused employee shall be given a copy of the signed complaint.

Stage Three: Evidence Collection

• Relevant photographs, recordings, physical evidence and medical records may be collected and reviewed as part of the investigation.

Stage Four: Polygraph Examination (If Applicable)

• The complainant may be asked to voluntarily submit to a polygraph examination.
• According to the Texas Government Code 614.063, the complainant must submit to and pass a polygraph examination before an accused peace officer is required to undergo the same.

Stage Five: Case Review by the Disciplinary Review Board

• Upon completion of the investigation, the case will be presented to the Constable’s Disciplinary Review Board for evaluation and recommendations.

Stage Six: Disciplinary Action (If Applicable)

• The Constable’s Disciplinary Review Board will determine the appropriate disposition of the complaint.
• If disciplinary action is warranted, the appropriate Assistant Chief will administer the recommended action.

Stage Seven: Final Disposition

• Once the investigation concludes, a written response detailing the outcome will be provided to both the complainant and the employee involved.

Commitment to Accountability, Impartiality and Transparency

The Office of Constable Patrick Quincy, Fort Bend County Precinct 4 addresses all complaints objectively to ensure accountability, impartiality, and transparency through every stage of the process.  This is a methodical operation that requires an inordinate amount of time.  The end goal is the resolution of the complaint leaving no questions unanswered.  State law limits disciplinary action at 180 days after the incident, so prompt reporting within that timeline is strongly encouraged.